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Shipping InformationUpdated 6 months ago

Our hours of operation for shipping are Monday through Friday, 8 a.m. to 6 p.m. PST, excluding weekends and major USA holidays. Orders will ship 4-8 business day after you order. *NOTE: These timelines do not apply during restocks, new releases & special promotions. Please refer to your order confirmation email for specific shipping details!


Transit times will vary based upon a few different conditions, including but not limited to:


Total distance between us and you

Whether your parcel is a domestic (USA) or international (everywhere else) shipment

What delivery method you select

ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.


DOMESTIC:

First Class: 7-10 Business Days

Priority Mail: 5-7 Business Days

UPS Ground: 2-5 business days

DHL eCommerce: 3-8 business days


INTERNATIONAL (Does NOT account for time spent at customs, border inspection facilities, etc):

Standard Post (DHL eCommerce): 7-13 Business Days


DHL eCommerce International Priority 4-12 Business Days


Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.

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